Covering three sites (11 buildings), I’m on call 24/7 with a 30‑minute response for a $100/week stipend; after adding quarterly door hardware and roof‑penetration checks, emergency calls are down about 60%. I’m going to push for a better stipend and a 60–90 minute window — what are you getting and how did you frame the PM savings to make it happen?
At my last site, 24/7 with 30‑min response paid ~$350/week plus a 2‑hour minimum per call; we won it by showing 90 days of logs where PM cuts translated to about 40 fewer OT hours. Pitch a tiered window — 30 min for life‑safety, 60–90 for non‑critical after hours — and ask for either ~$5/hour on‑call or a stipend pegged to coverage hours (not vibes). Your ‘60% reduction’ is the headline; add three avoided incidents with $ estimates and finance usually moves.
What moved the needle for me was pricing the PM wins per site: I translated the door/roof checks into avoided after-hours vendor calls and fuel, then asked for a per-site stipend instead of the flat “$100/week.” We also wrote a simple severity matrix so non‑critical alerts get “triage by phone first” with a 60–90 minute onsite target, which leadership accepted because the risk was quantified. Would your team go for a per‑site number since you’re covering three sites (11 buildings)?